Build a customer loyalty program

To build building loyalty, one must have a long-term plan and build stone upon stone.

A loyalty program or VIP Club is a great way to increase sales, strengthen customer relationships and incentivize your customers to keep coming back. You can create your loyalty program using a third-party app or by sending emails to your list. The objective of the loyalty program should be to get repeat sales by retaining your customer base. Acquiring new customers can cost 5 – 10 times more than retaining one. Customers who’ve already purchased from your store tend to spend about  67% more than new customers. Not only is it more affordable to keep a customer, it’s also more profitable.  

Example: Lego created a VIP Loyalty Program for its fanbase. Customers earn points with every Lego purchase they make. Those signed up for the program will have early access to buy new products before the general public. Special offers are also given throughout the year exclusively to members. New members also get a free lego keychain upon registration. The only downside to the program is that children tend to be the key target demographic, however, only those over 18 can sign up for a membership.

Automatically enroll customers into your loyalty program. Asking people to sign up for your loyalty program will keep your numbers low. However, if you automatically enroll all your customers into your loyalty program, you make them feel special. On our online store, we send them an email after they’ve made their first purchase welcoming them into our VIP Club. They’re given a special discount count, only for VIP members that they can use on all future purchases to save money. We typically send an email within 24 hours and it’s drastically increased our repeat purchases for our store.

 

 

Turn walk-ins into repeat business.

Susoft provides developers with easy-to-use APIs and SDKs, detailed documentation, and sample code that make it simple to learn and build on the Susoft platform.

 

Get started with the susoft App Marketplace.

Save time and streamline your business. Create your free account to get started integrating Susoft with popular apps.

Get started with the susoft App Marketplace.

Save time and streamline your business. Create your free account to get started integrating Susoft with popular apps.

How does it work? Well, it’s as easy as enroll, engage, reward.
Make informed decisions with a complete view of your business across all of your online and in-person sales with our Customers API, Catalog API and Inventory API. Susoft APIs allow you to transfer transaction data into a CRM, OMS, ERP, or any enterprise business solution.

 

Customers API

 

Catalog API

 

Inventory API

 

 

  • Secure Payment Solution software

    You can also use the tablet to take orders.

    Do you have a tablet on checkout, you can just take it with you to the table and take the order. The order is in the kitchen before you leave the table. Naturally, you can take orders at checkout behind the counter as before. Everything is up to you and what fits best. You can add notes, park orders, take payment directly to avoid failures. Your customers will love your service. And you can handle multiple clients in a short time.

  • Built for Android

    Do you have a tablet on checkout, you can just take it with you to the table and take the order. The order is in the kitchen before you leave the table. Naturally, you can take orders at checkout behind the counter as before. Everything is up to you and what fits best. You can add notes, park orders, take payment directly to avoid failures. Your customers will love your service. And you can handle multiple clients in a short time.

  • Susoft Marketing Software

    Take payments on your website

    Do you have a tablet on checkout, you can just take it with you to the table and take the order. The order is in the kitchen before you leave the table. Naturally, you can take orders at checkout behind the counter as before. Everything is up to you and what fits best. You can add notes, park orders, take payment directly to avoid failures. Your customers will love your service. And you can handle multiple clients in a short time.

Process payments in just two seconds.

Pricing

There are no monthly fees. Only pay for processing when you accept card payments. There are no fees for checks or cash.

More locations or visits

A loyalty program or VIP Club is a great way to increase sales, strengthen customer relationships and incentivize your customers to keep coming back. You can create your loyalty program using a third-party app or by sending emails to your list. The objective of the loyalty program should be to get repeat sales by retaining your customer base. Acquiring new customers can cost 5 – 10 times more than retaining one. Customers who’ve already purchased from your store tend to spend about  67% more than new customers. Not only is it more affordable to keep a customer, it’s also more profitable.  

Example: Lego created a VIP Loyalty Program for its fanbase. Customers earn points with every Lego purchase they make. Those signed up for the program will have early access to buy new products before the general public. Special offers are also given throughout the year exclusively to members. New members also get a free lego keychain upon registration. The only downside to the program is that children tend to be the key target demographic, however, only those over 18 can sign up for a membership.

Automatically enroll customers into your loyalty program. Asking people to sign up for your loyalty program will keep your numbers low. However, if you automatically enroll all your customers into your loyalty program, you make them feel special. On our online store, we send them an email after they’ve made their first purchase welcoming them into our VIP Club. They’re given a special discount count, only for VIP members that they can use on all future purchases to save money. We typically send an email within 24 hours and it’s drastically increased our repeat purchases for our store.