Imagine the customer comes with a bike where you have to repair the frame. Take pictures of the area of the bike that needs repairing with your phone. Enter a simple explanation. Print receipt for customer and workshop order. The workshop manages the work with a dedicated process manager. Send sms to the customer when you start work and when the job is done. These are just some of the features of Susoft for wrokshop
You run a business and you MUST make money. You have costs for premises, staff and much more. The only ones you can make money from are your customers. The big question is how to provide better service and earn more money.
Susoft cannot help you with everything, but we can provide you with a tool where it is possible to reduce costs and increase service and quality. Choose a solution that allows you to become one of the best in your industry
Susoft is not just a Pos solution, but a whole universe of interconnected functions. The workshop has its own routines that allow them to follow up on all assignments at the right time and with the right quality.
Make your employees feel they can do a good job with the right tools. Create enthusiasm in the workplace
Give customers a better experience of professionalism. Let the customer get notified when the work starts and when it is done, just by changing the status of the order
“The devil is in the details”, but it is difficult to have a complete overview without good systems. How long do different tasks go? Who does what? When do suppliers change prices, when will you get this updated in your system?
To make money you have to do the right things. It means having the right prices, doing the work in a timely manner and delivering on time. This is significantly easier when you have a solution like Susoft.
It is much easier to create more business with satisfied customers. However, this requires that you know the mobile number or the customer’s email address. By offering a customer club with some benefits, you will be able to create a much better business. Do it with Susoft VIP module, step by step.
Send push notification, SMS or mail to your customers. Don’t overdo it, but only when you have great deals or events. Make customers feel important and that you appreciate them. Use the Susoft marketing module to achieve better business.
Use Susoft e-commerce to reach new and old customers. Using social media, let the website become an app when customers open the page on their mobile. New business is most easily created via the web today. Don’t be overtaken.
Add additional points of sale.